FAQ's
What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 business days processing time for all orders. Tracking numbers will be updated after your order has been SHIPPED. If you don't receive a tracking number after 7 business please email us at funkycarnivalkits@gmail.com
I am not in love with my order, can it be returned? What if there is an issue?
Due to the nature of our products we cannot accept returns or exchanges. However, if the product is defective or damaged, we can give you 30 days for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please include full name and order number inside the returned package.
Can I cancel my order?
You must cancel your order before it ships. After your order is processed and sent to you, we are unable to cancel the order.
I have entered an incorrect address what do I do now?
If you have misspelled or auto- filled an incorrect address, simply notify us at funkycarnivalkits@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after 24 hours of incorrect submission.
How long does shipping take?
We are based in the US and shipping times vary. The average shipping time is 5-7 business days within the US.
I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email at funkycarnivalkits@gmail.com and we will be happy to assist you in any way we can. If you wish to get a prompt response please attach your order number and let us know your issue in the subject line.
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 business days processing time for all orders. Tracking numbers will be updated after your order has been SHIPPED. If you don't receive a tracking number after 7 business please email us at funkycarnivalkits@gmail.com
I am not in love with my order, can it be returned? What if there is an issue?
Due to the nature of our products we cannot accept returns or exchanges. However, if the product is defective or damaged, we can give you 30 days for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please include full name and order number inside the returned package.
Can I cancel my order?
You must cancel your order before it ships. After your order is processed and sent to you, we are unable to cancel the order.
I have entered an incorrect address what do I do now?
If you have misspelled or auto- filled an incorrect address, simply notify us at funkycarnivalkits@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after 24 hours of incorrect submission.
How long does shipping take?
We are based in the US and shipping times vary. The average shipping time is 5-7 business days within the US.
I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email at funkycarnivalkits@gmail.com and we will be happy to assist you in any way we can. If you wish to get a prompt response please attach your order number and let us know your issue in the subject line.